Samsung S21 Ultra Diagnostic Service
Delivery & returns
At idooka, we offer a convenient drop-off service for all repairs. Simply bring your device to our location in Essex, Colchester, and our expert technicians will take it from there.
Repair Turnaround Time:
We understand the urgency of getting your device back in your hands. Our dedicated team is committed to completing all repairs within a maximum of 24 hours. However, our goal is to have your device ready within just 2 hours whenever possible.
All replaced parts come with a comprehensive 12-month warranty. This ensures that you can enjoy peace of mind knowing that your device is covered in case of any unforeseen issues related to the repaired components.
As we primarily provide repair services, our returns policy applies to situations where the repair has not met the agreed-upon standards or if the issue persists despite the repair. In such cases, please contact our support team, and we will do our utmost to address the concern promptly.
Please note that this policy does not cover issues unrelated to the original repair. Additionally, any physical damage or tampering to the repaired part will void the warranty.
For any further questions or concerns regarding our delivery, repair turnaround times, warranty, or returns policy, please feel free to reach out to our customer support team.
Thank you for choosing idooka for your device repair needs. We look forward to serving you!