Idooka – Phone & Tablet Repairs Around Colchester & Essex, is the new website from XS Items Ltd, a well-established uk-based online retailer. We have been trading on third-party platforms since our inception in 2005, and we are now expanding to launch our own brand new website.

The name comes from ‘duka’, which is Swahili for local shop or boutique; which might appear at odds for a web store, but we want to offer great deals at great prices with a friendly service, so the name really fits.

It is the brainchild of Ian and Gareth (co-founders of XS Items) ably supported by a number of talented and enthusiastic team members including Luke, Jastine, Tom, Keiron, Katy and Katherine.

We operate out of our warehouse in historic Colchester, Essex. Our address can be found on our Contact page. We have built up a number of great contracts and contacts over the years with our suppliers across a diverse range of product and is our shop front. Some of what we sell is in small quantities, differing conditions and limited time-frames, but they are all great deals and direct from a UK company.

shop products

Why idooka

fast shipping

Speedy, secure shipping ensures your items arrive on time and in the condition you expect.
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quality, refurbished items

Choose from a selection of repaired and refurbished phones, tablets, and household items.
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30 day return

We want you to be sure that you’re happy with your order, which is why you have 30 days to return it to us.
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Idooka will be offering our repair service to the local area. We have spent the last 10 years repairing and refurbishing mobile phones. When tablets came to market in 2010 we were quick to gain the ‘knowhow’ to repair a wide variety of these devices. We have been offering this service to retailers and our experience continues to grow. We have now decided that this is a service that we can offer to individual consumers and have brought it to the market through idooka.

Shop products

Idooka will also be offering great deals through XS Items, focusing on refurbished mobile phone and tablet devices. However our full product range is available through the shop link on

We also thought it might be worth confirming we are a UK-registered company and pay UK taxes. Thank you for visiting our website and we hope you enjoy your experience with idooka.

Company registered address: XS Items Limited, Dickens House, Guithavon Street, Witham, Essex CM8 1BJ

Company registration number: 5638662

VAT number: UK 882434802

what our customers say

  • Professionalism, Quality, Value 1st time for repair to iphone, excellent service helpful and fixed day after bringing in which was exceptional Don’t often write reviews so highly recommended
    Joyce Humphreys
  • Needed a quick repair and that’s what I got. Perfect ! (Oh, and good price too!)
    Jon Stephens
  • Brilliant, just visited and my phone was fixed there and then, I highly recomend idooka, friendly helpful staff, a breath of fresh air, no fuss just top service
    Phil Merrett

Enquire with idooka today