PRIVACY POLICY
This privacy policy sets out how XS Items Limited t/a idooka.com uses and protects any information that you give us when using this website or our services.
XS Items Limited t/a idooka.com is committed to ensuring that your privacy is protected. Should we ask you to provide data by which you can be identified, then it will only be used in accordance with this privacy policy.
For the purpose of the General Data Protection Regulation (2018), XS Items Ltd t/a idooka.com, of Dickens House, Guithavon Street, Witham, Essex CM8 1BJ acts as a data processor and controller of personal data.
Updating this Policy
XS Items Limited may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy was updated on the 11th May 2018.
What Information we Collect
We may collect and process the following data about you:
Information you give us.
You may give us information about you by filling in forms on our site https://www.idooka.com/ or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to our service, place an order on our site and when you report a problem with our site. You will also give us information about you if you buy products from us on marketplaces such as eBay or Amazon. The information you give us may include your name, address, email address and phone number, financial and credit card information.
Information we collect about you.
With regard to each of your visits to our site we may automatically collect the following information:
• technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
• information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources.
We may receive information about you if you use any of the other websites we operate or the other services we provide, such as where you buy goods from us via eBay or any other marketplace. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Uses Made of the Information
We use information held about you in the following ways:
Information you give to us.
We will use this information:
• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• to offer you site content about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• to contact you and/or provide you with updates by electronic means (email or SMS) with information about services we are providing you including services which are the subject of an offer for sale or sale or negotiations of a sale to you. We will not pass your details on to third parties for marketing purposes;
• to notify you about changes to our service;
• to ensure that content from our site is presented in the most effective manner for you and for your computer;
• to contact you by electronic means (including email or SMS) in order to: offer you coupons, discounts and special promotions and inform you about our services. We will use the contact information you have provided to contact you by those means and if you have consented to such contact;
• deliver targeted marketing, service updates and promotional offers if you have consented to receiving these updates and offers.
Information we collect about you.
We will use this information:
• to provide our services to you;
• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our site safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Information we receive from other sources.
We may combine this information with information you give to us and information we collect about you. We may us this information and the combined information for the purposes set out above (depending on the types of information we receive).
Security Procedures
We are committed to ensuring that your information is secure.
In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual.
The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website by tailoring it to the needs of our customers. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other Websites
Our website may contain links to enable you to visit other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website and cannot be responsible for the protection and privacy of any information which you provide whilst visiting other sites.
Controlling your Personal Information
You may choose to restrict the collection or use of your personal information. If you have previously agreed to our using your personal information, you may change your mind at any time by contacting us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.
Information Disclosure
You may request details of personal information which we hold about you under GDPR. A small fee will be payable. If you would like a copy of the information held about you, please write to:
The Directors
XS Items Limited t/a idooka.com
Dickens House
Guithavon Street
Witham
Essex
CM8 1BJ
If you believe that any information we are holding about you is incorrect or incomplete, please write or contact us as soon as possible. We will promptly correct any information found to be incorrect.
